Shipping policy

At Server Blink UK, we provide transparent shipping information that complies with Google Merchant Center requirements. This policy details our shipping destinations, costs, estimated delivery times, and your responsibilities as a customer.

Shipping Destinations

  • We ship only within the United Kingdom (including England, Scotland, Wales, and Northern Ireland).

  • We do not ship to international destinations, PO Boxes, BFPO/APO/FPO military addresses, or Republic of Ireland.

Shipping Costs

  • Standard Shipping: £10 GBP (flat rate for all UK mainland addresses).

  • Shipping costs are calculated and displayed at checkout before you complete payment.

  • No additional or hidden fees apply.

Order Processing

  • Cut-off time: 6:00 PM GMT, Monday to Friday (excluding UK public holidays).

  • Orders placed before cut-off on a business day are processed the same business day.

  • Orders placed after cut-off, on weekends, or UK public holidays are processed the next business day.

Handling Time

  • 1-2 business days (Monday-Friday, excluding UK public holidays).

  • This is the time we need to pick, pack, and hand over your order to the courier.

Transit Time

  • 3-4 business days (Monday-Friday) via trusted UK couriers (e.g., Royal Mail, DPD, or Evri).

  • Applies to UK mainland addresses only; remote areas (e.g., Scottish Highlands, Isle of Wight) may add 1-2 days.

Total Estimated Delivery Time

  • 4-6 business days from order placement (handling + transit).

  • Business days exclude weekends and UK public holidays.

  • Delays may occur due to high demand (e.g., peak seasons like Black Friday), courier issues, severe weather, or strikes. We notify you of significant delays.

Tracking

  • Once shipped, we'll email you a tracking number and courier details (usually within 24 hours of dispatch).

  • Track your parcel directly on the courier's website.

  • No tracking email within 48 hours of expected dispatch? Contact us at info@serverblink.uk or +44 20 7603 3355.

Failed Deliveries and Returns

  • If your order is returned due to incorrect/incomplete address, uncollected from pickup point, or refused delivery:

    • We'll contact you to reship.

    • You pay reshipping costs (£10 GBP standard fee).

  • For refunds on returned orders, we'll deduct original shipping (£10 GBP) plus any courier return fees from the refund.

Lost, Damaged, or Missing Orders

  • Report issues within 7 days of delivery or expected delivery date.

  • Provide: order number, photos of damage/packaging, tracking details, and proof of delivery.

  • We'll investigate with the courier and offer a replacement, repair, or refund (minus shipping if applicable).

Last updated: April 21, 2026. We reserve the right to update this policy; changes won't affect existing orders.

Customer Support

  • Company name: Server Blink UK Ltd
  • Company Number : 15467350
  • Phone: +442076033355
  • Email: info@serverblink.uk
  • Business Address: 483 Green Lanes, London, England, N13 4BS